• Shipping Policy

    All orders are discretely shipped with the return address of, “The W. P. Store, LLC.”

    Most orders under 3 pounds are sent via USPS First Class or Priority mail service and typically arrive in 2-4 days.  As we are strategically located two blocks from a major Midwest postal sorting station, our customers are continually amazed at how fast their order arrives.  We encourage you to view their comments on eBay, in the feedback area of our user name of ‘TheRimbaStore’.  

    United States Shipping Policy:

    -Our products are packaged in house with care and sent to our customers via United States Postal Service (USPS) or UPS delivery.

    -Shopping cart items marked as “in-stock” or “available” are typically sent within 24 hours unless the order is placed over the weekend, then it will be sent on Monday if it is not a US Postal Service holiday.  Items not currently in stock will be back ordered.  In this case, notification will be stated on the website.

    -Back ordered items are typically sent within two weeks.  If this is not possible, we will inform you.  Items, which we cannot send within 21 days of the order date, are not subject to cancellation fees.

    – -Items ordered together are not necessarily shipped together. This applies to orders that have items on backorder.

    -UPS will not deliver to P.O. Boxes, therefore next day and 2nd day deliveries are sent via USPS Express Mail.

    -Some orders are sent with a, “signature required upon delivery request.” This request is typically made on orders over $200 in value and orders being delivered to multi-unit buildings or complexes.

    -Please note that after an order leaves our shipping department we do not have control over delivery.

    -We offer other services, which may be used at an extra charge within the U.S. including UPS Next Day Air or USPS Express Mail (for most metropolitan areas, other areas are 2 days), 2nd Day Air, and 3 Day Select for the Continental U.S.   We do offer 2nd day air services for Alaska, Hawaii, or FPO/APO. Please email us for a quotation.

    -We reserve the ability to substitute USPS Priority Service in place of UPS 3 Day Select Service when we are confident Priority mail will arrive the same day or earlier.  We reserve the ability to substitute USPS Express Mail Service or FedEx for next day and 2nd day deliveries.

    -For our eBay customers….Auction item’s may be combined with website orders.  Please call or e-mail us for details.

    International Shipping Policy:

    “Free Shipping,” offers apply only to the Continental United States.

    We ship via First Class International Service, Global Priority Mail, or Express Mail International Service from the US Postal Service. Please contact us for a special shipping quote on large or heavy items.

    Click Here for International Orders.

    Thank You,

    The Rimba Store Team